As we wrap the year and look toward a bright 2015, we wanted to take a moment to thank you for your continued support. Your loyalty and feedback are critical in building and evolving Gwynnie Bee.
We heard from tens of thousands of you this year through emails, phone calls, surveys and comments. We listened and made some great strides in delivering service and quality improvements:
- We increased resources in customer service, shipping, fulfillment and technology to drive quality and reduce shipping times. And we opened a new warehouse facility!
- With the launch of our private label apparel, we increased the styles offered to our entire member base and have focused time and resources on improving fit.
- Finally, we increased our closet to enhance your closet. We added a dozen new brands from City Chic to NYDJ. A number of brands including Karen Kane and Cherry Velvet are now developing exclusive styles for GB members!
We have lots planned for the future and will continue to seek and listen to your feedback. Our goal is to surprise and delight in 2015!
Best wishes for a happy and healthy new year!