GB In the Know: How The Service Works

Welcome to Gwynnie Bee: a new way to experience clothing… as simple as Try. Wear. Love. Repeat. Your Gwynnie Bee subscription is revolutionizing the fashion industry, and if you’re new to us (or just curious), today we’ll be breaking down how the service works along with our top frequently asked questions. Let’s dive in!

Who Are We?

Gwynnie Bee is a monthly subscription clothing rental service for women, with endless styles and unlimited exchanges. It’s like having a department store as your personal closet—offering clothing for every occasion.

How Does It Work?

  1. Choose a subscription size based on how many items you’d like to have at home with you at one time.
  2. Start filling up your virtual closet! You have thousands of styles at your fingertips to choose from, and the choice is completely yours.
  3. Once you load up your online closet, we’ll send you your first box, selected from the items you found and love (with USPS Priority Mail shipping both ways included!).
  4. Wear what you love, and send back the rest. We send you a new box anytime you send something back to us for more fashion fun.

Put simply: Try, Wear, Love, Repeat!

Frequently Asked Questions

Here are a few more questions you might be wondering about…

How many pieces do I get per month?
The number of items you receive per month depends on the plan you have, and how frequently you return styles. All of our plans are based on the number of items you’d like to have home at one time. We have plans from 1-10 items out at a time! For example, someone on the 3 plan could get 9-12 items over the month, depending on how quickly they decide to swap things out. You can make unlimited exchanges over the month for the same flat fee, shipping is included both ways! Details about our subscription options can be found here.

How long can I keep items?
It’s up to you! With our service, you wear and return as often as you’d like. You can wear and return, or keep for as long as you’re a Gwynnie Bee member! You’re in control.

Can I choose what comes in my box?
We only send you items that you have placed in your virtual closet – we are not a styling service – you choose the exact items you’re excited to receive. However, what comes in each box is chosen from your closet based on availability. You can prioritize any item you’d like to see come to you first, and we’ll do our best to see it headed your way, availability pending.

What if I want to keep something? Can I do that?
Absolutely. You can purchase any item that comes to you that you’ve fallen in love with – for a steal too! We offer a discount off their original retail prices.

I filled my closet – what’s next?
Get excited! Once you have reached your closet minimum (the number you must have in your closet in order to receive a box), your box is automatically triggered. No checking out, no buttons to click, nothing to do besides choosing items you can’t wait to try.

Pro tip: We suggest having a closet of 25+ items for quick shipping and maximum style.

How do I know the items are clean?
Cleanliness is of the utmost importance and we take pride in sending garments that are cleaner than new to our membership. Gwynnie Bee has an on-site dry cleaning plant and we hold ourselves to a higher standard than your neighborhood dry cleaner. We use no dyes or perfumes in the cleaning process. Additionally, three different inspectors review all garments after the laundry process to guarantee they arrive 100% clean.

I’d love to model for Gwynnie Bee. How can I do that?
Our members are the faces of our company – we love to feature you! We use member photos on our blog, social media, on our site, and even sometimes, in our marketing. If you’d like to be featured, snap a pic in your Gwynnie Bee best, and be sure to tag us using #ShareMeGB for a chance for your outfit of the day to be highlighted.

Have more questions? Be sure to check out our FAQs, give us a call at 855-GWYNNIE, or drop us a note at gwynnie@gwynniebee.com and we’ll be happy to answer anything you need to know. Happy closeting!

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